Shipping & freight

We ship to the lower 48 United States. [OWNER: confirm whether you ship to Alaska, Hawaii or internationally]
Parcel orders (mystery boxes and case packs)
Ship by UPS or FedEx ground. Rates are calculated at checkout. [OWNER: confirm flat rate currently set at $29]
Pallet orders (LTL freight)
Ship on a standard 48 x 40 in pallet via LTL freight carrier. [OWNER: confirm flat rate currently set at $249 per order, and liftgate / residential surcharges]
- Business address with a dock: standard delivery.
- Residential or no dock: liftgate delivery may be required. Tell us at checkout in the order notes.
- Inspect on delivery: check the pallet for visible damage before signing. Note any damage on the delivery receipt, or we cannot file a freight claim.
Truckloads (FTL)
Freight is quoted per order based on your location and dock access. Request a truckload quote.
Free warehouse pickup
Pick up your order at no charge from [OWNER: warehouse address and pickup hours]. Bring your order number and a vehicle that can take the load.
Processing time
Orders ship within [OWNER: X] business days of payment. Freight transit is typically 3 to 7 business days.
